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5.0 92 Google reviews
Advising since 2004

Romford mortgage broker, from your first house to your last.

With you every step.

Free 15-minute call. No credit check, no obligation.

Major Money Matters charges no client broker, advice or arrangement fee for mortgage advice. Third-party charges may apply and are disclosed before you commit.

Decision in Principle

No client broker, advice or arrangement fee for mortgage advice Over 90 lenders compared Circa £170m arranged in 2025–26 Quick callback
Mark Potter, Director and mortgage consultant

Mark Potter

Director and mortgage consultant

Oliver PotterBilly DruryOllie Allen

People you can call by name

Mark PotterOliver PotterBilly DruryOllie Allen

People you can call by name

Four advisers, one family firm, no call centre.

Mark Potter, Director and mortgage consultant
Mark Potter

Director and mortgage consultant

Why Major Money Matters

22 years of industry knowledge. Someone in your corner.

There have always been two ways to get mortgage advice. A big chain, where your case moves between departments and you start again with every phone call. Or a one-person broker with nobody behind them when the case gets hard. Mark Potter started Major Money Matters in 2004 to be the third option: a Romford family firm that answers its own phone, compares over 90 lenders, and wherever possible keeps you with one named adviser from first call through to completion and future reviews. It works. Most of our clients are on their second, third or fourth mortgage with us.

See what our lender access means

20+

years advising Essex clients, since 2004

circa £170m

arranged in the 2025/26 financial year

90+

lenders compared

15 min

call with an adviser, not a call centre

The advisers you will actually speak to

Four advisers, one family firm, no call centre. Wherever possible the adviser who takes your first call stays with your case through to completion and future reviews.

Meet the whole team
Mark Potter, Director and mortgage consultant

Mark Potter

Director and mortgage consultant

View profile → Book a call with Mark
Billy Drury, Mortgage and protection consultant

Billy Drury

Mortgage and protection consultant

View profile → Book a call with Billy
Ollie Allen, Protection specialist

Ollie Allen

Protection specialist

View profile → Book a call with Ollie
Reviews

What our clients say

Real reviews from clients across Romford and Essex, verified on Google.

Rated 5.0 out of 5 from 92 Google reviews Read the reviews on Google

The process

How Major Money Matters works

You might buy a home three or four times in your life. We do this every working day. Five steps from first conversation to keys, and you will know exactly where your case is at every one of them.

  1. Step 1

    Fact-find

    A short call or video to understand your goal, income, deposit and timing. No commitment, no credit check.

  2. Step 2

    Recommend

    We compare over 90 lenders and put a written recommendation in front of you, with the rate, the fees, and why.

  3. Step 3

    Agreement in Principle

    We submit an Agreement in Principle (AIP) with the right lender and confirm the borrowing figure you can offer on.

  4. Step 4

    Full application

    Once your offer is accepted we package the application, chase the lender, and keep you and the solicitor in the loop.

  5. Step 5

    Completion and keys

    Mortgage offer issued, exchange and completion booked. We stay with you for protection and the next remortgage.

Local mortgage advice across Essex and east London

We are based on Shepherds Hill in Romford and advise across Essex and east London. Read about our mortgage broker service in Romford, or local advice in Chelmsford, Southend-on-Sea, Brentwood, Basildon and Colchester, and on the London side Stratford, Walthamstow and Canary Wharf. See every area we cover.

Before you book, the honest answers

Do I pay for the call?

No. The 15-minute call is free and Major Money Matters charges no client broker, advice or arrangement fee for mortgage advice. Third-party charges may apply and are disclosed before you commit.

Will it affect my credit score?

No. The first call is a conversation, not an application. Nothing touches your credit file until you have seen a written recommendation and told us to proceed.

What if my case is complicated?

Bring it. Self-employed income, contractor day rates, bridging, buy to let property portfolio, recent credit blips. With over 90 lenders to compare, the cases that others might not be able to assist with are the ones we work on every week. If we genuinely cannot help, we say so on the call and point you somewhere that can.

Do I have to go ahead after the call?

No. Plenty of people use the call to get their bearings. If we are a fit, we agree next steps. If not, you leave with a clearer picture and no obligation.

YOUR NEXT MORTGAGE DEAL

Fixed mortgage deal ending? Start with a clear plan.

Your next monthly payment may look different. We can help you compare a new deal with your current lender against remortgaging, understand the costs and plan around your budget and future plans.

Explore your renewal options

A free initial 15-minute call, with no obligation and no credit check at this stage. The review request is a callback request, not a confirmed appointment. Third-party costs may apply if you proceed; your adviser will explain the costs relevant to your options.

Your property may be repossessed if you do not keep up repayments on your mortgage.

Tell us what you are trying to do.

Fifteen minutes on the phone, free, with an adviser who does this all day. If we can help, we will tell you exactly how. If we cannot, we will say so and point you to someone who can. We aim to return your call as quickly as we can.

We aim to return your call as quickly as we can. Mon to Fri 9am to 5pm. Weekend appointments available on request.

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